Privacy Policy

Last updated: August 2026

1. About this Policy

This Privacy Policy (the "Policy") describes how SD Int. LLC (doing business as "TEMCO," "we," "us," or "our") processes personal information in connection with: (i) our website at temco.agency and any subdomain (the "Website"); (ii) our paid advertising and retention marketing services delivered to Shopify e-commerce clients (the "Services"); and (iii) our marketing and business-development activities, including email newsletters, lead magnets, discovery calls, and form submissions (collectively, the "Channels").

This Policy applies to personal information about: (a) visitors to the Website; (b) representatives, employees, or contractors of our business clients and prospective clients; (c) recipients of our marketing communications; and (d) end customers of our clients, whose data we process on their behalf only to the extent described in Section 8.

This Policy does not cover the practices of third parties whose websites, products, or services are linked from the Website, or the independent practices of any advertising or email platform on which our clients run campaigns. Those parties operate under their own privacy policies, which we encourage you to read.

2. Who We Are

The data controller responsible for personal information processed under this Policy is:

Entity: SD Int. LLC (trading as TEMCO)
Address: 10225 Ulmerton Road, Suite 3D, Largo, FL 33771, United States
General contact: info@temco.agency

For all matters relating to this Policy or the personal information we hold, please write to info@temco.agency.

3. Information We Collect

3.1 Identity and contact information

Name, business email address, telephone number, job title, employer, country, and any other information you choose to include when you book a call, fill in a form, or send us a message.

3.2 Commercial and transactional information

Records of services purchased, billing details (limited to the data required to process a payment; we do not store full payment-card numbers, which are handled by our payment processor, Stripe), invoice history, and contractual correspondence.

3.3 Technical information

IP address, device identifiers, browser type and version, operating system, referring URL, time-zone setting, and similar information collected automatically when you visit the Website. This information is processed to operate and secure the Website.

3.4 Usage information

Pages viewed, links clicked, time spent on pages, and similar information about how you interact with the Website and with email we send you (such as whether you opened a message or clicked a link).

3.5 Marketing preferences

Your subscription status, the lead magnet or resource you requested, your interests where you have told us, and the communication channels you have opted into or out of.

3.6 Client data we process on a client's behalf

Where we deliver Services to a business client, such as managing their advertising accounts or their email and SMS marketing platform, we may receive personal information from or about that client's own customers (for example, campaign performance data or contact lists exported from an advertising or email platform). We process that information solely as a processor, on the documented instructions of the client, under a written agreement.

What we do not collect. We do not knowingly collect government-issued identifiers, financial-account numbers, biometric data, precise geolocation, or special categories of personal data (such as health, religion, or political opinions). We do not collect personal information from children; see Section 14.

4. How We Collect It

We collect personal information in three ways:

Directly from you, when you book a call through our scheduling tool, complete a form on the Website, download a lead magnet, sign a service agreement, send us an email, subscribe to a newsletter, or otherwise communicate with us.
Automatically, when you visit the Website or open an email we send you. We use cookies, pixels, and similar technologies for this purpose, as described in Section 7.
From third parties, including our scheduling tool, our payment processor, and our email marketing platform, in each case for the limited purposes described in this Policy.

5. How We Use Information

We use personal information for the following purposes:

Provide the Services. To negotiate, enter into, and perform our service agreements; to run paid advertising and retention marketing programs for clients; to bill and collect payment; and to support clients.
Operate the Website. To present, secure, and improve the Website, troubleshoot technical issues, and prevent fraud and abuse.
Communicate with you. To respond to inquiries, send service notices, deliver lead magnets you requested, and (where you have opted in) send marketing emails about our work, case studies, and educational content.
Marketing and audience-building. To run our own paid-advertising campaigns, measure their performance, and build look-alike audiences. You can opt out at any time; see Sections 12 and 13.
Comply with law. To meet our tax, accounting, and other regulatory obligations, and to defend against legal claims.
Aggregate analytics. To produce internal aggregated and de-identified statistics about Website use and Service performance. This data does not identify any individual.

We do not sell personal information for monetary consideration. We do not engage in profiling that produces legal or similarly significant effects on individuals.

6. Legal Bases for Processing (EU/UK)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information on the following legal bases under Article 6 of the GDPR:

Performance of a contract: to enter into and perform our service agreement with you or your employer.
Legitimate interests: to operate and secure the Website, to communicate with prospective business clients about our Services in a B2B context, to run our own marketing, and to develop and improve our offering. We balance these interests against your rights and freedoms.
Consent: to send marketing emails where consent is required, to set non-essential cookies, and for any other processing for which consent is the appropriate basis. You may withdraw consent at any time.
Legal obligation: to comply with applicable tax, accounting, and other regulatory obligations.

7. Cookies and Similar Technologies

The Website uses cookies and similar technologies to function correctly, to remember your preferences, and to measure performance. We use four categories of cookies:

Strictly necessary cookies, required for the Website to function. These are always on and cannot be disabled.
Analytics cookies, which help us understand how visitors use the Website (Google Analytics 4).
Advertising cookies, which allow us to measure and optimise our own paid-advertising campaigns (the Meta Pixel, Google Tag, and, where enabled, the LinkedIn Insight Tag).
Functional cookies, which remember choices you make on the Website.

Where required by law, we ask for your consent before setting non-essential cookies through a consent banner, and you can change your choices at any time through that banner. Most browsers also allow you to refuse or delete cookies; doing so may affect Website functionality.

8. How We Share Information

We share personal information only with the following categories of recipients, and only to the extent necessary for the purposes described in this Policy.

8.1 Service providers

We use vetted third-party service providers to operate our business. Each is contractually required to protect personal information and to process it only on our instructions. The principal categories are:

Category	Examples	Purpose
Website & hosting	Vercel	Hosting and content delivery
Analytics	Google Analytics	Website usage measurement
Advertising	Meta, Google, LinkedIn	Our own paid acquisition
Email marketing	Kit.com	Newsletter and lead nurturing
Scheduling	Calendly	Booking discovery calls
Payments	Stripe	Invoicing and payment processing

An up-to-date list of service providers is available on request at info@temco.agency.

8.2 Business clients

If you contact us on behalf of a business, we may share information about the engagement with the relevant client representative.

8.3 Corporate transactions

If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

8.4 Legal compliance and protection

We may disclose information if we believe in good faith that disclosure is required to comply with applicable law, lawful process, or a binding request from a competent authority, or to protect the rights, property, or safety of any person.

We do not sell personal information for monetary consideration. Where US state laws define a "sale" or "share" to include certain disclosures of personal information for cross-context behavioural advertising, see Section 13 for opt-out rights.

9. International Data Transfers

SD Int. LLC is established in the United States. Many of our service providers are also based in the United States or in other jurisdictions outside the European Economic Area, the United Kingdom, and Switzerland.

When we transfer personal information from these regions to a country that has not received an adequacy decision from the relevant authority, we rely on appropriate safeguards under Article 46 of the GDPR, including the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum where applicable).

You may obtain a copy of the safeguards we use by contacting info@temco.agency.

10. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, and to satisfy applicable legal, tax, accounting, and audit obligations. Specifically:

Prospect and lead records: up to 24 months from the last meaningful interaction.
Client records and correspondence: for the duration of the engagement and 7 years after termination, to support legal and tax obligations.
Billing and tax records: 7 years from the date of the relevant transaction.
Marketing-list records: until you unsubscribe or until 24 months of inactivity, whichever comes first.
Website analytics: up to 14 months in identifiable form, and longer in aggregated form.

When we no longer need personal information, we delete it or irreversibly anonymise it.

11. Information Security

We use technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), restricted access to our systems, and regular review of our service providers.

No system is perfectly secure. If we become aware of a personal-data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours where required by law, and we will notify affected individuals without undue delay where the law requires.

12. Your Rights (EU, UK, Switzerland)

If you are located in the EEA, the UK, or Switzerland, you have the following rights, subject to the conditions set out in applicable law:

Access: to obtain confirmation of whether we process personal information about you and a copy of that information.
Rectification: to have inaccurate or incomplete information corrected.
Erasure: to have personal information deleted in certain circumstances.
Restriction: to limit our processing of your personal information in certain circumstances.
Portability: to receive personal information you have provided to us in a structured, commonly used, machine-readable format, and to ask us to transmit it to another controller where technically feasible.
Objection: to object at any time to processing based on our legitimate interests, including profiling and direct marketing. Where you object to direct marketing, we will stop processing your personal information for that purpose.
Withdraw consent: where we rely on consent, to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, write to info@temco.agency. We will respond within one month, although in complex cases we may extend this period by up to two further months and will tell you if we do.

13. Your Rights (US States)

Depending on the US state in which you reside, you may have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA") or under similar laws in other states. Where applicable, you have the right to:

know what personal information we have collected, used, disclosed, and (if applicable) sold or shared in the previous 12 months;
request a copy of the specific pieces of personal information we hold about you;
request deletion of personal information we hold about you, subject to legal exceptions;
request correction of inaccurate personal information;
opt out of any "sale" or "share" of personal information, including for cross-context behavioural advertising;
not be subject to unlawful discrimination for exercising any of these rights.

To exercise these rights, write to info@temco.agency. We will verify your identity by reference to information already in our records before responding. You may designate an authorised agent to act on your behalf, in which case we will require written proof of authorisation.

"Do Not Sell or Share My Personal Information." We do not sell personal information for monetary consideration. To opt out of any disclosure of personal information for cross-context behavioural advertising, you can adjust your cookie preferences through the consent banner on the Website. Where feasible, we honor recognised opt-out preference signals such as the Global Privacy Control.

14. Children's Privacy

The Website and the Services are intended for business users aged 18 or older. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us at info@temco.agency and we will take steps to delete it.

15. Third-Party Links

The Website may link to third-party websites, including the websites of our clients and content we cite. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them. We encourage you to read the privacy notice of each website you visit.

16. Changes to this Policy

We may update this Policy from time to time. When we do, we will post the revised version at this URL and update the "Last updated" date at the top of the page. Where the changes are material, we will provide additional notice (for example, by email to active clients or a banner on the Website) at least 30 days before the changes take effect. Your continued use of the Website or the Services after the effective date constitutes acceptance of the revised Policy.

17. Complaints

If you believe we have processed your personal information in a way that does not comply with applicable law, we ask that you contact us first at info@temco.agency so that we have the opportunity to address your concerns.

You also have the right to lodge a complaint with a supervisory authority. In the EEA, the relevant authority is the data-protection authority of the country in which you live, work, or where the alleged infringement occurred. In the UK, this is the Information Commissioner's Office (ico.org.uk). In the United States, the attorney general of the relevant state may have jurisdiction.

18. Contact

For any question about this Policy or how we handle personal information:

Privacy queries: info@temco.agency
Postal address: SD Int. LLC, Attn: Privacy, 10225 Ulmerton Road, Suite 3D, Largo, FL 33771, United States