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Most marketing isn't built for repeat purchases.
On most first orders, you spend more on ads than you make on the sale. Reorders are where the profit is, and your setup isn't going after them.
You're scaling on first-sale ROAS
Nobody's checking if those customers ever come back.
Klaviyo is running the cookie-cutter setup
Standard flows, same newsletter to everyone, loyalty and referral that aren't built for repeats. Nobody's actually working past the second order.
Discount is your only retention tool
Customers wait for the next promo, and every reorder kills your margin.
How The Pretzel Company 3x'd subscription revenue in 12 months.
Our 360° Retention System.
Six levers. One number to watch: gross profit per customer.
List Growth
People visit your site and leave. Get their email first, so you can reach them later without paying for ads.
Email + SMS
Email and SMS are free to send. Use them to bring customers back instead of paying ads every time.
Deliverability
Emails need to reach the inbox. If they end up in spam, everything else falls apart.
Subscription Base Growth
A subscriber buys on a schedule. The more you have, the steadier your business.
Loyalty Program
Pay your customers in points for the things you want more of. Reviews, repeat orders, photos.
Referral Program
Your customers can bring new customers for almost nothing. You just have to make it easy for them.
Most agencies take 2 months. We're live in 2 weeks.
Ready to grow your
recurring revenue?
A free 30-minute call. We tell you what's leaving money on the table and what to fix first.




